Here are a few ideas of troubleshooting solutions.Īn all-time favourite has to remain the program manager, generally brought up by pressing Ctrl+Alt+Del on just about any Windows device. Now, it doesn’t matter whether you are bailing someone out remotely via TSplus Remote Support or whether you are fixing something on your own device. So, remember to jot things down, take screen captures of error messages, etc. Two good reasons for this are: future fixes on a similar problem and asking for help when all else has failed. Documenting the Troubleshooting Stepsīefore you start, you might want to keep in mind that it’s always good to take notes of the steps you’ve taken. Indeed, a printer has no chance of communicating without its cable being plugged in properly. It’s always worth making sure the basics are in good order. Let me name “Ctrl+Alt+Del”, which will open Task Manager on most Windows machines, “Restart” or “the off-switch” depending how frozen everything is, and finally, checking all “cables” are well connected. There are a few places to start when troubleshooting. And you can deal with your own or anyone else’s anywhere thanks to our remote-control software.
If you’re one for DIY before calling for help, here are a few essentials to try when a machine lets you down. In dire times, enter the IT support agents, some of them savvily armed with TSplus Remote Support, and everything should get better soon.
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